FAQ's

 

Shipping Options 

1. Ship it to a bike mechanic/home, FREE - Your bike will be shipped to your local bike shop/ mechanic or to your door as we receive it from production in our 85% assembly box (without additional assembly and tuning) by FedEx Ground. Allow for 7-10 business days to deliver. Your signature will be required to receive the box. You will need to schedule an appointment with a reputable bike shop in your area and transport the large bike box. Bike shops may prefer a few days heads up on average. Average bike shop assembly/ tuning costs are $60-$100. To make sure you have the safest possible biking experience, we only recommend assembly by professional bicycle mechanics.

2. Ride out of the box, for $139 - Your bike will be assembled to 99%, tuned, repackaged in one of our 99% assembled boxes, and shipped to your door. Then it's just the matter of attaching the handlebars and saddle and you're off.  FedEx Ground - 7-10 business days - Signature Required* 

3. Los Angeles area home deliveryFREE - Your bike comes 100% assembled and tuned with wheels trued and brakes calibrated. Delivered to your door in 3-5 Business days.

If you're interested in this option, please email us at info@peacebicycles.com or call 847-877-9967. 


If out of the Continental USA:

 

Alaska / Hawaii

USPS Priority

Please email us at info@peacebicycles.com or call 847-877-9967. 


Choosing the right size

We offer two frame sizes in an effort to keep prices down and make choosing a size simpler. We suggest the Step-thru frame (size 47) for riders 5'2" to 5'11" and the Straight-bar frame (size 54) for riders 5'7" to 6'+.

Standover height:  Straight-bar: 31 inches 

Remember: You must have at least 1" of clearance when straddling the bicycle top tube for proper sizing and safety. (Not applicable to step-thru frames) 


Other Dimensions

Overall Outside Length:

Step-thru: 69 1/2 inches

Straight-bar: 70 3/4 inches

Wheelbase:

Step-thru: 41 3/4 inches

Straight-bar: 42 1/8 inches


Sales Tax

Sales Taxes vary based on state and are calculated at checkout. All California customers will be charged an additonal sales tax.


Payment Options

It is acceptable to pay with the following major credit cards issued by U.S. and Canadian banks: Visa, MasterCard, American Express and Discover through Paypal.

Sorry, but we don’t accept cash, checks, money orders or credit cards issued by foreign (non-U.S. and Canadian) banks.

 

Order Confirmations

A short time after completing your order, you will receive an email confirming that we have received your order. After you order has shipped, we will send you another email letting you know. Please save these email invoices for your records.

If you do not receive an email confirmation within 48hrs of placing your order, please contact us.


Warranty

Peace Bicycles warrants the frame and fork of each new Peace Bicycle brand bicycle to be free from defects in material and workmanship for (1) year from the date of purchase. All other original components and all Peace Bicycles brand repair parts, replacement parts and accessories are warranted to be free from defects in material or workmanship for a period of (14) days from the original date of purchase.

Although assembly is fairly easy, We must insist on professional assembly for our "Ship to a bike mechanic" option for your safety.  We can save you the trip to the bike shop by shipping it there for you. Please call your neighborhood bike shop and give them a heads up and then provide us their shipping address.

We can either ship your bike to a bike shop, an updated address, or to the address you provided before. Again, we strongly recommend you have your bike assembled by a professional bike mechanic. Our warranty will only come into effect after professional assembly that can easily be proven with documentation from a certified bike shop.


Safety Precautions

We strongly recommend that riders get their bicycles assembled by professional bicycle mechanics or order our 99% assembled Ride out of the Box option and then get the last 1% assembled by a professional bike mechanic. (bike shop mechanic). 

Like a car, bicycles need regular maintenance. We strongly suggest that you get your bike tuned regularly at your own discretion. 

While we have a tight quality control system, if you receive a bike that you think has a defect, please call us at 847-877-9967 or email us immediately at info@peacebicycles.com and DO NOT ATTEMPT TO RIDE THE BICYCLE. 


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